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Discover a path to a brighter future

for you and our furry friends

Manager Imports and Regulatory Compliance

654 Richland Hills Drive, San Antonio, TX 78245-2149 United States

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Retail (Corporate)
R342047
Full time
Not Remote
654 Richland Hills Drive, San Antonio, TX 78245-2149 United States

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

We love all pets like our own
We’re the future of the pet industry
We’re here to improve lives
We drive outstanding results together
We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Position Purpose: The Imports and Regulatory Compliance Manager is an integral part of Petco’s sourcing strategy andis responsible formanaging all functions related to the clearance of imported goods through US Customs and other related government agencies.

This includes, but is not limited todeterminingproper tariff classification, duty,valuationand import regulatory compliance for morethat15% of the total corporate sourcing volume.  Additionally, this individual manages the registration process and labeling requirements for all consumable goods with each state’s department of agriculture, ensuring that Petco is in full compliance with all consumable labeling requirements and ensuringtimelypayment to each state for consumable products annually. 

Must be a strong communicator to ensure a consistent message is sent across Petco’s matrix organizationregardingHarmonized Tariff codes, U.S. Customs record keeping requirements, and state regulatory requirementspertaining toPetco’s import and consumable business  

Job Description

Essential Job Functions: The incumbent must be able to performall ofthe following duties and responsibilities with or withouta reasonableaccommodation.

- Monitor information flow ofproductsspecifications and sample productssubmittedfrom international vendors. Determinethe proper HTS and Schedule B product classification for all existing and newly introduced SKUs.

- Manage Customs Brokerage House on-time performance forcustomsentry filing.

-Establishand maintain Standard Operating Procedures for Customs Brokerage House to follow.

- Act as main company contact to manage andmaintaincommunications fromStateDepartment of Agriculture.

- Manage consumable product labeling requirements from all 50 States and the District of Columbia (Washington D.C.).

- Manage the registration & fee program for all 50 States and the District of Columbia (Washington D.C.).

- Develop and implement an import compliance and regulatory training program to drivean overallawareness through the Petco organization and drive accountability to those with responsibilities (e.g.Product Development team).

- Analyze and interpret CFRs 19/21/7, HTSUS, and existing/developing international trade agreements and prepare recommendations for merchandizing and product development teams as to the best cost while complying within Petco’s ethical practices and quality standards.

- Direct the construction and maintenance of an electronic user platform which shares SKU and HTS data across the organization and to our customs brokers.

- Interact and collaborate with Product Development Managers to convey sourcing opportunities thatleverageFree Trade Agreement and minimize duties rates for international sourcing initiatives.

-Establishthe type of products to be registered: food, treats, rawhide, vitamins, minerals, oral medicines, etc. Communicate requirements to the Product Development team.

- Monitor filing deadlines are met for each state, coordinating with Accounts Payable for transfer of funds.

- Work with AAFCO (Association. of American Feed Control Officials)regardinglabeling standards, obtain a copy of the AAFCO handbook.

- Develop strategic plans in concert with other department executive teams to ensure the Petco fullycomplies withstate and federal regulations.

- Partner with Petco vendors, trade associations, in-houseveterinarian, trade attorney, legal, USDA, and other experts on best practices for labeling and state registration.

-Determinerequirements for import vs. domestic SKU.

-Determinemethodologyto have newSKU'sadded toSKUdatabase. - Create product database for affected SKUs leverage 3rd Party Sourcing Agency.

- Review weight-baserequirements for each state.

- Manage label database, photos of packaging with front and back product labels with legible ingredients and use database information to complete State registrations.

- Collaborate with internalauditto review bulk-food "rawhide bar" labeling and other signage to ensure they meet state requirements. Interact professionally,effectivelyand respectfully through verbal and written communication with all professional contacts with emphasis on company interests.

- Effectively create complex documents and reports using products within the Microsoft Office suite and other automated applications.

- Travel to visit local Petco stores or competitors for fact-finding, training or other meetings on an occasional basis.

- Independently prioritize andaccomplishmultiple tasks within establishedtimeframes.

- Commit to quality animal care.

Supervisory Responsibilities: This position has direct supervision over one analyst.  

Work Environment:The majority ofjob duties are conducted while seated indoors at a computer terminal, with little or no exposure to hazards.  Occasional domestic and international travel isrequired.

Education (Required):bachelor’s degree isrequired,Anequivalent combination of relative working experience and education may be substituted.Certification (Required): Customs Brokerage License

WorkExperience (Required):

Minimum of 15 years progressively responsible experience working in a similar role.  Prior experience and working knowledge of Asian customs and export practices isrequired. The qualified candidate will havedemonstratedconsistently successful experience working with overseas or domestic agents, trading companies, and manufacturers, with an advanced working knowledge of imports and associated regulations and tariffs. The qualified candidate must be able to efficiently manage multiple projects at the same time,organizeand trackfine detailsof projects, communicate effectively verbally and in writing withInternationalsuppliers and work collaboratively in ateam basedenvironment.Proven advanced ability to use applications within Microsoft Office suite as well as advanced ability to extract and analyze data from databases and make appropriate recommendations having significant margin impact is required.Advanced business acumen, project managementskillsand leadership skills are alsorequired. requires advanced anddemonstratedknowledge and abilities in the following areas: - CFRs 19/21/7, HTSUS, and existing international trade agreements - AAFCO Requirements - Import compliance involving food and textile industries. - U.S. CBP Focused Assessment Program - Current FDA and USDA regulations - Import quotas, anti-dumping legislation, customs security initiatives  

Work Experience (Preferred): Retail and Inventory Management experience is a plus.

#LI-AT2

#CORP

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

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Petco employee happily holding a guinea pig

Petco stylist holding a dog before brushing its teeth

Our Commitment to People, Pets and Planet

We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.

Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers.
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.