Mexico Support Center
Querétaro, Mexico
Welcome to Petco’s Mexico Support Center in Querétaro
Located in a city known for its rich history, vibrant culture, and growing reputation as a technology hub, our pet-friendly campus is designed for people who love pets as much as we do. Since opening in 2022, it’s become a collaborative hub where talented professionals drive innovation and growth across North America.
Ready to be part of something incredible?
Pet-Friendly & People-First
We care for pets as if they were our own, and that includes yours. Our Querétaro, Mexico Support Center (MSC) is pet-friendly, so partners (employees) can bring their pets to work and be part of a culture that truly lives our mission. Enjoy benefits like generous paid time off, food vouchers, pension and savings plans, plus medical insurance for you and your family. It’s a workplace that supports your life, career, and your pets.
Growth & Well-Being
At the MSC, your career and well-being go hand in hand. Our specialized teams in Technology, Finance, Operations, and other strategic areas are driving innovation and growth across the U.S. and North America. Here, you’ll find continuous learning opportunities, a dynamic and collaborative environment, and all the resources you need to grow with us.
Community & Impact
Since launching in 2022, our Support Center has become more than just an office; it’s a hub where innovation, community and purpose come together. Highlighted by our mission to improve the lives of pets, pet parents and partners, we’ve built a culture where everyone is welcome as they are. At the heart of this is collaboration: partners working side-by-side in Querétaro to create solutions that impact thousands of people and pets across North America.
Jobs for You
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Groomer
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- R326869
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Grooming Salon Manager
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- R326866
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Veterinary Assistant
- 11398 Bandera Rd #403, San Antonio, TX 78250 United States
- Vet Services
- R326864
- Full time
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Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
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Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
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People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
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Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.
Returning Applicants
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Current Petco Partners
Current Partners can explore internal opportunities by logging into Workday.