Discover a path to a brighter future
for you and our furry friends
Sales Associate
2300 16th St., STE 200, San Francisco, CA 94103 United States
- Retail (Stores)
- R320199
- Part time
- Not Remote
- 2300 16th St., STE 200, San Francisco, CA 94103 United States
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
As a Sales Solutions Generalist you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- Provide a great experience by engaging with guests utilizing your acquired skills and training.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process transactions in a way that creates a great experience for each guest.
- Generate future business through a deep understand of the guests and their pet/s.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Completes and applies training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
- UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
- CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
- BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
- ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
- None
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $16.00 - $22.00
Start Rate: $19.18
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Explore Our Company
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Test 3 Scholarships
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Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
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Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
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People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
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Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.
Returning Applicants
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Current Petco Partners
Current Partners can explore internal opportunities by logging into Workday.