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Petco employee

Discover a path to a brighter future

for you and our furry friends

Manager, Industrial Engineer

3801 Rock Creek Blvd., Joliet, IL 60431 United States

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  • Inventory Management
  • R320648
  • Full time
  • Not Remote
  • 3801 Rock Creek Blvd., Joliet, IL 60431 United States

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

  • Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

  • Partner with internal departments for appropriate alignment to accomplish assigned initiatives. Build successful relationships with external vendors and service providers that allow Petco to accomplish strategic goals related to Industrial Engineering. · Independently prioritize and accomplish multiple tasks within established timeframes and effectively accomplish assigned duties through work of subordinates and/or peers.

  • Lead multiple projects and daily activities, meet deadlines and develop plans to accomplish departmental goals.

  • Research, analyze, develop and manage programs, including business plans and budgets.

  • Advanced knowledge of Labor Management and Incentive Programs, including engineered labor standards and Labor Management systems.

  • Advanced knowledge of retail Distribution Center operations.

Other Duties and Responsibilities:

  • Lead the definition and documentation of common processes and ‘best practices’ for DC operations in partnership with DC Management. Drive accountability for adherence to these processes throughout the DC network. Maintain current and accurate process documentation for use by all DCs.

  • Direct all aspects of the Labor Management program across the DC network. Establish and maintain engineered labor standards based upon best practices. Develop and maintain a ‘Pay for Performance’ incentive program for DC associates. Partner with HR, Finance, and Supply Chain leadership to align, manage and communicate Labor Management policies and procedures. Maintain all documentation for labor standards and performance history as required.

  • Lead the design, configuration, operation and support of Labor Management systems (Manhattan LM, Time Clock systems, Time Study data capture system via tablet device). Partner with Petco IT and system vendors to drive needed system functionality improvements and maintain support agreements.

  • Identify, quantify and communicate opportunities for improvement in DC methods and procedures, layout, equipment, and general cost reduction. Bring cross-functional teams together to collaborate and drive alignment on needed improvements. Coordinate and manage the implementation of improvements. Demonstrate in-depth working knowledge of DC processes to support cross-functional continuous improvement efforts.

  • Lead the DC Slotting Program including the definition of strategy in partnership with Store Operations and Supply Chain. Lead the design, configuration, operation and support of the Manhattan Slotting Optimization system. Define, document and maintain DC slotting processes.  Provide training and communication to DCs to ensure a common understanding and application of slotting strategies and processes.

  • Develop the annual departmental budget along with estimated DC savings and track the success. Responsible for the determination and execution of the DC capital budget. Partner with DC Operations leaders to determine requirements, provide business case support, source solutions, submit capital expenditure requests and coordinate ordering and installation.

  • Support the growth and development of the DC network including design, layout and startup of new DCs. This includes definition of processes, equipment and storage systems to be utilized in the DCs. Assist the Facilities team with the sourcing and installation of these systems into the Distribution operation.

  • Hire, train and lead a team of DC-based Industrial Engineers. Provide coaching and performance feedback for development. Define and manage the IE team strategies, priorities and budget.  Align strategies and priorities with the Supply Chain leadership team. Participate in budget planning as required.

  • Hire, train and lead a team of DC-based Subject Matter Experts. Provide coaching and performance feedback for development. Coach the team manager to define and manage best practice documentation, alignment and effective training methods.

  • Develop and lead external partnerships (consultants, contractors, service providers) to supplement internal capabilities and bandwidth, meet business imperatives, benchmark performance and drive innovation.

  • Measure, interpret and report on the performance of Distribution operations. Provide interpretation and recommendations to DC management teams. Build staffing and planning models to aid DC management and Distribution network planning. Help determine KPIs and metrics to guide Supply Chain management.

  • Assist with the development, optimization and automation of business-critical reporting tools. Provide input regarding operational impact and end user functionality. Support implementation of new tools across the DC Network through remote and on-site knowledge downloads.

  • Responsible in managing OPEX, EH&S and other continuous improvement projects in Petco Distribution centers.

  • Mentor leadership teams in effectively measuring performance against customer requirements and executing improvement projects for process improvement using Six Sigma methodology.

  • Leads project teams and sub teams to develop and implement new programs, portfolio and process improvements. Manages projects in accordance with established Petco program management methodologies. Ensures that multiple projects meet specified timelines and deliver expected results.

Education/Experience:

  • Bachelor's degree in industrial engineering or related field from a four-year college or university.

  • Minimum 5-7 years of progressively responsible experience with at least 3 years in a retail distribution center environment including the management of direct reports in a collaborative team environment.

  • Experience with the development and maintenance of engineered labor standards and performance incentive programs.

  • Experience with Warehouse Management and Labor Management systems (Manhattan Systems WM and LM for open systems preferred).

  • Advanced knowledge of Labor Management and Incentive Programs including engineered labor standards and Labor Management systems.

  • Advanced knowledge of retail Distribution Center operations.

  • Excellent interpersonal, verbal and written communication skills as well as analytical capabilities are required.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.

#LI-CS1

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $111,100.00 - $166,600.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .

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Our Commitment to People, Pets and Planet

We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.

  • Planet

    • Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
    • Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
    • In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
  • People

    • Provided career or skills-related training to 98% of all employees.
    • Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
    • Nearly 600,000 hours of training delivered to pet care center partners.
    • Over 40% of General Manager and District General Manager positions filled by internal promotions.
  • Pets

    • Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
    • Helped save nearly 7 million animals through adoptions in Petco pet care centers
    • Distributed more than 3.2 million free vaccines to pets via Petco Love.
    • Invested nearly $410 million in lifesaving animal welfare work.
    • Helped more than 4,000 animal welfare partners.
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