
Discover a path to a brighter future
for you and our furry friends
General Manager, Distribution
4775 Tinsley Rd, Dallas, TX 75212 United States
- Inventory Management
- R313248
- Full time
- Not Remote
- 4775 Tinsley Rd, Dallas, TX 75212 United States
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
In this role, you will be entrusted with the success of our Dallas, TX Distribution Center. The successful candidate’s ability to lead people, process and operational excellence is the foundational of critical competencies our partners deserve. You must bring the energy, experience, and abilities crucial for improving operational efficiency, fostering a positive work culture, and providing committed and engaged leadership to achieve our goals. If you are energized by leading the day-to-day operations while remaining focused on strategic planning, resource allocation, process optimization, safety, environmental efficiencies, and partner experience. If you know what great looks like, are a proven and trusted advisor who understands the foundational importance of engaging and empowering a talented a team of front-line leaders committed to creating a best in class experience for our amazing partners, you may be the leader we are looking for.
Key Responsibilities:
Strategic Planning:
- Develop and execute strategic plans for the retail distribution center to align with overall company objectives.
- Identify and implement process improvements to enhance efficiency and reduce operational costs.
- Stay abreast of industry trends and best practices to drive innovation within the distribution center.
Operational Management:
- Oversee day-to-day operations, including receiving, inventory management, order fulfillment, and shipping.
- Ensure accurate and timely processing of orders to meet customer demands.
- Implement and monitor key performance indicators (KPIs) to assess and improve
Technical Expertise:
- Proven experience in managing and optimizing AutoStore systems, including configuration, maintenance, and performance monitoring.
- Strong background in Warehouse Management Systems (WMS), with a track record of implementing and enhancing systems like Bastian Solutions.
- Familiarity with conveyor systems, robotics, and other automated technologies relevant to distribution centers.
- operational performance.
Team Leadership:
- Be a collaborative partner who understands the importance of expertise, recognize talent, recognize opportunities bring the right people to the table and win together.
- Build and lead a high-performing team by providing direction, coaching, and mentorship.
- Foster a culture of accountability, collaboration, inclusion, engagement, and continuous improvement.
- Recruit, train, and develop staff to enhance their skills and capabilities.
- Model the behaviors, character, work ethic, inclusion, and integrity our partners expect.
Resource Allocation:
- Optimize resource allocation, including labor, equipment, and technology, to meet operational goals.
- Manage budgets, control costs, and drive efficiency in the distribution center.
Collaboration:
- Collaborate with other departments such as logistics, supply chain, finance, industrial engineering, safety, and retail operations to ensure seamless coordination.
- Build strong relationships with internal and external stakeholders to support overall business objectives.
Compliance and Safety:
- Ensure compliance with all relevant regulations and company policies.
- Implement and enforce safety protocols to create a secure work environment.
Continuous improvement:
- Identify and implement process, environmental, talent improvements to enhance distribution center operations.
- Understand the inputs, recognize the opportunities, own the improvement and outcomes.
Performance Analysis:
- Analyze performance metrics and data to identify areas for improvement and implement corrective actions, process improvement and accountability.
- Be present in the performance, on the floor coaching, teaching, modeling, and engaging EVERY day.
Qualifications:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. Master’s degree is a plus.
- 10-15 yrs proven leadership experience in distribution center management, preferably in a retail setting.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent analytical and problem-solving abilities.
- In-depth knowledge of distribution center operations, logistics, and supply chain management.
- Familiarity with relevant technology and software systems.
- Effective communication and a passion for leadership and partnership based firmly on trust and respect.
- Ability to thrive in a fast-paced and dynamic environment.
- Ability to teach, coach, model, and champion Petco partners to achieve success.
- High energy leadership who can show up every day for Petco and our partners.
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Explore Our Company
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Test 3 Scholarships
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Mentorships
Training and mentorship for early-career veterinarians. Build clinical, surgical, and leadership skills with added career guidance and wellbeing support.
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Externships
Hands-on externships in general practice. Work with our doctors and teams to develop clinical, surgical, communication, and leadership skills.
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Scholarships
Full-tuition scholarships for eligible employees pursuing vet tech degrees or certifications in practice management, reception, or veterinary assisting.
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Veterinary Careers Start Here
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Life @ Petco
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Grooming Careers Overview
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Women's History Month & International Women’s Day
Pioneering female veterinarians and scientists fought for their place in veterinary medicine, overcoming stereotypes and discrimination. In honor of Women's History Month, and International Women's Day on March 8, we are recognizing several inspiring women in honor of their contributions to science, medicine, politics and women's professional achievements.
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Veterinarian Journey
Zaya McSky, DVM, DABVP, (Feline Practice) is a Hospital Medical Leader at Vetco Total Care and recently earned her board certification in feline medicine. Today, there are fewer than one hundred veterinarians board-certified in feline practice in the world. We sat down with Dr. McSky to learn more about her remarkable achievement in veterinary medicine, why she finds cats so fascinating and how you can create the ultimate feline-friendly hospital experience.
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Case Rounds: Cool Cases from Vetco Total Care
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Vetco Total Care Hospitals
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Relief Veterinarian Opportunities
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PACKS DVM Externship
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PACKS DVM Early Career Mentorships
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PACKS Vet Tech Externships
We’re committed to supporting the growth and development of future veterinary technicians and we’re excited to help you put your education into practice in a real-world setting.
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Veterinary Medicine Scholarships
Your veterinary career grows here with Petco’s full-tuition scholarship opportunities.
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Petco Medical Leadership
With decades of experience, Dr. Shelly Ferris and Dr. Angela Silva are driving Petco’s mission forward - supporting veterinary teams, advancing high-quality care, and creating healthier, happier hospital communities.
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Store Careers Overview
Petco Pet Care Centers are where passion for pets meets everyday impact. As part of our store team, you’ll connect with pet parents, share trusted expertise, and provide the care, products, and support that help pets live healthier, happier lives.
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Cutting-Edge Ultrasound Technology
Petco and Butterfly collaborate to bring innovative ultrasound technology to Vetco Total Care hospitals, elevating the standard of pet care.
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Ten Smart Interview Questions You Should Be Asking
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Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
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Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
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People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
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Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.

Returning Applicants
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Current Petco Partners
Current Partners can explore internal opportunities by logging into Workday.