Discover a path to a brighter future
for you and our furry friends
Area Medical Director - RI/MA/NH
24 Beacon St, Boston, MA 02133 United States
- Vet Services
- R326041
- Full time
- Remote
- 24 Beacon St, Boston, MA 02133 United States
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of this Area Medical Director position is to provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area. The Area Medical Director is responsible for representing the mission and values while creating a positive culture, hiring and development of staff, driving hospital growth and delivering performance objectives. Additionally, through the guidance of Petco Veterinary Hospital Standard Operating Procedures (SOPs), they will ensure our hospitals practice a high standard of quality medicine and provide excellent patient care and client service.
The Area Medical Director role is critical to ensuring that our hospitals provide a positive environment for staff, patients, and clients. All hospital staff is responsible for fostering an environment in which:
• the patient’s needs always come first
• every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience
• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible
• exceptional teamwork and commitment to shared goals benefits the entire organization
- Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
- Lead and provide management to all hospitals in assigned area to drive hospital growth and deliver performance objectives
- Manage, develop, and provide mentorship to hospital veterinarians and hospital medical leaders through hands-on evaluation and coaching, as well as provide as needed medical support to any relief doctors who provide doctor services
- Provide In-hospital evaluation for improvement hospital flow and efficiencies
- Act as the primary medical point of contact for all Petco owned hospitals within assigned area and ensure compliance with hospital policies and procedures and with local, state, and federal laws
- Oversee and assure hospital radiation safety, regular equipment maintenance, and compliance programs are compliant
- Partner with hospital DVMs and leaders to assure controlled substance compliance
- Ensure all Vetco Total Care hospitals uphold all Petco standards, mission, and values
- Partner with operational leadership to manage and support escalated client concerns, including but not limited to professional liability submissions and other escalated client concerns including the potential for small claims proceedings
- Monitor and report veterinarian adherence to medical standards in the Petco Veterinary Hospital Medical SOPs
- Review electronic medical records of direct reports regarding patient decisions and provide feedback and direction to associate veterinarians as a means to elevate patient care in our hospital
- Review and analyze key metrics to improve veterinarian production
- Ensure hospitals are maintaining a positive work environment that fosters efficiency, profitability, and partner retention
- Practice high quality medicine on an as needed
- In partnership with the Petco Talent Acquisition team, assist in the recruitment, interview, hiring, and onboarding process
- In partnership with the Regional Medical Director and Area Operation Manager, support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives and budget expectations
- Frequently travel between area hospital locations with the potential of up to 20% of overnight travel (such as corporate office or conferences)
Other Duties and Responsibilities
1. Performs additional duties as assigned
2. Hold relevant permit and/or responsible veterinarian responsibilities as state requires and per business needs
3. Obtain and support individual hospitals with DEA registration responsibilities as required by the business
4. Obtain veterinary licensure in every state role has hospitals located
2. Disseminate knowledge throughout staff in order to improve the level of care provided to both the patient and the client
Nature of Supervision
The incumbent will take direct supervision from assigned Sr Regional Medical Director.
Planning and Problem Solving
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems and thoroughness in contentious issues involving doctors or clients.
Impact
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired end result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility
This position is considered the doctor in charge at all times while in the hospital. The Area Medical Director directly supervises all veterinarians within assigned region.
Education/Experience
- Doctor of Veterinary Medicine degree from an AVMA-accredited veterinary school or its equivalent
- Active licensure as a veterinarian without contingencies in the states in which the assigned hospitals are located or ability to obtain by start date
- Current DEA license
- Current Controlled Substance License, if applicable, in states in which the assigned hospitals are located or ability to obtain by start date
- USDA Category I Accreditation or completion within two months of hire date
- Valid Driver’s license and clean driving record required
- At least 4 years of clinical practice experience
- Strong knowledge of medical operations including but not limited to assurance of medical quality, setting protocols to ensure compliance with Petco SOPs and the state veterinary practice act, driving regular team educational enhancement opportunities, advising and leading medical case discussions as necessary, and knowledge of equipment and formulary medical use and needs
- General understanding of business financials
- Candidate must possess excellent interpersonal, leadership, and conflict resolutions skills
- Ability to travel frequently between regional hospital locations with the potential of up to 20% of overnight travel
Preferences:
• Previous medical leadership experience preferably in a multi-unit setting.
Competencies:Completed by Total Rewards Department
Work Environment:
The majority of job duties are conducted in the area veterinary hospitals. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.
Contacts
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Explore Our Company
-
Test 1
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.
-
Test 2
Lorem Ipsum.
-
Test 3 Scholarships
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.
-
Mentorships
Training and mentorship for early-career veterinarians. Build clinical, surgical, and leadership skills with added career guidance and wellbeing support.
-
Externships
Hands-on externships in general practice. Work with our doctors and teams to develop clinical, surgical, communication, and leadership skills.
-
Scholarships
Full-tuition scholarships for eligible employees pursuing vet tech degrees or certifications in practice management, reception, or veterinary assisting.
-
Veterinary Careers Start Here
There's more than one way to practice high-quality medicine.
-
Life @ Petco
We’re here to improve the lives of pets, pet parents and each other by fostering a welcoming, respectful and safe workplace where everyone belongs.
-
Considering a new Veterinary Practice
Making smart decisions for your veterinary career starts with getting the right information. Here are 7 important questions to ask when interviewing for a new veterinarian job.
-
A new lens on Corporate Medicine
Vetco Total Care is Changing Perceptions of Corporate Veterinary Care
-
Finding the Perfect Veterinary Position
Explore key factors to consider when searching for your next veterinary role, including work-life balance, benefits, and practice culture.
-
Training Careers Overview
Petco Positive Dog Training helps pets and their parents build stronger bonds through compassionate, dog-friendly methods. With guidance, enrichment, and support, our trainers promote well-being and create lasting connections that make life better for both ends of the leash.
-
Autonomous Medicine Empowers Veterinarians
Hear how Vetco Total Care empowers veterinarians to deliver personalized, compassionate care for pets by practicing autonomous medicine.
-
My Petco Benefits
We take care of people with industry-leading health, wellness and financial benefits.
-
Life at Work: Vetco Total Care Hospitals
Discover the benefits, wellness programs, and work-life balance that make Vetco Total Care Hospitals a great place to work as a veterinarian.
-
Seven Ways Vetco Total Care Works for Veterinarians
Vetco Total Care is transforming the corporate veterinary medicine model by empowering doctors, prioritizing wellbeing, and delivering high-quality pet care.
-
Practicing Autonomous Medicine
Discover the secret benefits of practicing autonomous veterinary medicine, including the freedom to call the shots, reduced stress and burnout, building a positive team culture, and more time to care for patients.
-
Let's Talk: Noncompete Agreements
Explore the impact of non-compete agreements on veterinary professionals and how Vetco Total Care encourages career autonomy without these restrictive contracts.
-
It's your move! Transition from hospital relief to full time.
Dr. Kayce Kobs shares her experience transitioning from a clinic role to a full-time hospital job with Vetco Total Care.
-
Grooming Careers Overview
At Petco, grooming is about wellness as much as wagging tails. As a groomer, you’ll play a vital role in pet health while building a career filled with growth, training, and purpose.
-
Women's History Month & International Women’s Day
Pioneering female veterinarians and scientists fought for their place in veterinary medicine, overcoming stereotypes and discrimination. In honor of Women's History Month, and International Women's Day on March 8, we are recognizing several inspiring women in honor of their contributions to science, medicine, politics and women's professional achievements.
-
Veterinarian Journey
Zaya McSky, DVM, DABVP, (Feline Practice) is a Hospital Medical Leader at Vetco Total Care and recently earned her board certification in feline medicine. Today, there are fewer than one hundred veterinarians board-certified in feline practice in the world. We sat down with Dr. McSky to learn more about her remarkable achievement in veterinary medicine, why she finds cats so fascinating and how you can create the ultimate feline-friendly hospital experience.
-
Case Rounds: Cool Cases from Vetco Total Care
A recent case at Vetco Total Care general practice hospital involved a spayed, 1-year-old Yorkshire Terrier presenting with lameness in the left hind leg. The team was able to offer advanced surgical intervention and a customized physiotherapy program to ensure the patient's prompt and functional recovery.
-
Vetco Total Care Hospitals
We have a highly supportive work environment with outstanding flexibility, work-life balance and growth opportunities for veterinary professionals.
-
Relief Veterinarian Opportunities
Explore the various veterinary services and career opportunities available through Vetco, including Vetco Total Care Hospitals, Vetco Vaccination Clinics, and more.
-
PACKS DVM Externship
Vetco Total Care's PACKS Externship program provides veterinary students with hands-on experience, mentorship and professional development in a general practice hospital setting.
-
PACKS DVM Early Career Mentorships
PACKS is Vetco Total Care's comprehensive training and mentorship program that empowers early-career veterinarians. Learn more about the program and how it can support your career development.
-
PACKS Vet Tech Externships
We’re committed to supporting the growth and development of future veterinary technicians and we’re excited to help you put your education into practice in a real-world setting.
-
Veterinary Medicine Scholarships
Your veterinary career grows here with Petco’s full-tuition scholarship opportunities.
-
Petco Medical Leadership
With decades of experience, Dr. Shelly Ferris and Dr. Angela Silva are driving Petco’s mission forward - supporting veterinary teams, advancing high-quality care, and creating healthier, happier hospital communities.
-
Store Careers Overview
Petco Pet Care Centers are where passion for pets meets everyday impact. As part of our store team, you’ll connect with pet parents, share trusted expertise, and provide the care, products, and support that help pets live healthier, happier lives.
-
-
-
-
-
-
-
-
Cutting-Edge Ultrasound Technology
Petco and Butterfly collaborate to bring innovative ultrasound technology to Vetco Total Care hospitals, elevating the standard of pet care.
-
Ten Smart Interview Questions You Should Be Asking
Successful matches between veterinarians and practices don't happen by accident. Asking the right questions during an interview can help you find the perfect role.
Jobs for You
You have not viewed any jobs yet.
You have not saved any jobs yet.
Join our Talent Community
Get the latest on career news, opportunities, and events that match your background.
Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
-
Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
-
People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
-
Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers.
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.
Returning Applicants
If your are a returning candidate with an existing account, please click below.
Current Petco Partners
Current Partners can explore internal opportunities by logging into Workday.