Discover a path to a brighter future
for you and our furry friends
Store General Manager- Anaheim, CA
430 N Euclid St, Anaheim, CA 92801 United States
- Retail (Stores)
- R323955
- Full time
- Not Remote
- 430 N Euclid St, Anaheim, CA 92801 United States
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
The General Manager (GM) is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health and proper care of all animals. The GM leads a team of store department managers and is accountable for all aspects of managing a single retail store, including all in-store services. This leader drives his/her business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), process (standard operating procedures and policies), which will result in overall profitability. The GM must exercise discretion and independent judgment to execute store activity to create the best possible partner, guest and pet experience. This position requires a passion for pets, focus on process excellence, a drive for results, and the ability to lead and influence.
Essential Job Functions:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. As a leader of people & pet care, execute all tasks skillfully and consistently through the following (as well as all other projects/duties as assigned):
People:
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop department level leaders and hourly store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
- Create an environment that inspires and encourages the growth and engagement of partners.
- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.
- Ensure quick and courteous service to all PETCO customers by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate merchandise to meet the customer’s needs.
- Responsible for all partner performance management in the store. - Demonstrate and support a continuous improvement and growth mindset.
- Performance - Meet or exceed goals related to total store sales, profitability, and operational excellence.
- Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
- Review and interpret financial and operational reporting regularly, including store visit and audit results.
- Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
- Market the store and its products, oversee planning of in-store and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
#LI-NN1
Process:
- Ensure the proper health, appearance, welfare, and proper handling of all animals.
- Ensure merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
- Complete and submit accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
- Maintain the store's appearance adheres to Petco operational standards and safety procedures.
- Protect Petco pets & merchandise, and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
- Ensure store is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
- Responsible to maintain the store’s professional image, appearance and cleanliness.
Nature of Supervision:
General instruction is provided on some, but not all tasks to be performed. The District Manager will periodically review the store performance and results. The General Manager is expected to manage the store’s payroll, sales and shrink budgets and is held accountable for results.
Supervisory Responsibility:
The GM is responsible for all people working and activities conducted in the center stores and services functions.
Work Environment:
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $33.50 - $55.50
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Explore Our Company
-
Test 1
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.
-
Test 2
Lorem Ipsum.
-
Test 3 Scholarships
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.
-
Mentorships
Training and mentorship for early-career veterinarians. Build clinical, surgical, and leadership skills with added career guidance and wellbeing support.
-
Externships
Hands-on externships in general practice. Work with our doctors and teams to develop clinical, surgical, communication, and leadership skills.
-
Scholarships
Full-tuition scholarships for eligible employees pursuing vet tech degrees or certifications in practice management, reception, or veterinary assisting.
-
Veterinary Careers Start Here
There's more than one way to practice high-quality medicine.
-
Life @ Petco
We’re here to improve the lives of pets, pet parents and each other by fostering a welcoming, respectful and safe workplace where everyone belongs.
-
Considering a new Veterinary Practice
Making smart decisions for your veterinary career starts with getting the right information. Here are 7 important questions to ask when interviewing for a new veterinarian job.
-
A new lens on Corporate Medicine
Vetco Total Care is Changing Perceptions of Corporate Veterinary Care
-
Finding the Perfect Veterinary Position
Explore key factors to consider when searching for your next veterinary role, including work-life balance, benefits, and practice culture.
-
Training Careers Overview
Petco Positive Dog Training helps pets and their parents build stronger bonds through compassionate, dog-friendly methods. With guidance, enrichment, and support, our trainers promote well-being and create lasting connections that make life better for both ends of the leash.
-
Autonomous Medicine Empowers Veterinarians
Hear how Vetco Total Care empowers veterinarians to deliver personalized, compassionate care for pets by practicing autonomous medicine.
-
My Petco Benefits
We take care of people with industry-leading health, wellness and financial benefits.
-
Life at Work: Vetco Total Care Hospitals
Discover the benefits, wellness programs, and work-life balance that make Vetco Total Care Hospitals a great place to work as a veterinarian.
-
Seven Ways Vetco Total Care Works for Veterinarians
Vetco Total Care is transforming the corporate veterinary medicine model by empowering doctors, prioritizing wellbeing, and delivering high-quality pet care.
-
Practicing Autonomous Medicine
Discover the secret benefits of practicing autonomous veterinary medicine, including the freedom to call the shots, reduced stress and burnout, building a positive team culture, and more time to care for patients.
-
Let's Talk: Noncompete Agreements
Explore the impact of non-compete agreements on veterinary professionals and how Vetco Total Care encourages career autonomy without these restrictive contracts.
-
It's your move! Transition from hospital relief to full time.
Dr. Kayce Kobs shares her experience transitioning from a clinic role to a full-time hospital job with Vetco Total Care.
-
Grooming Careers Overview
At Petco, grooming is about wellness as much as wagging tails. As a groomer, you’ll play a vital role in pet health while building a career filled with growth, training, and purpose.
-
Women's History Month & International Women’s Day
Pioneering female veterinarians and scientists fought for their place in veterinary medicine, overcoming stereotypes and discrimination. In honor of Women's History Month, and International Women's Day on March 8, we are recognizing several inspiring women in honor of their contributions to science, medicine, politics and women's professional achievements.
-
Veterinarian Journey
Zaya McSky, DVM, DABVP, (Feline Practice) is a Hospital Medical Leader at Vetco Total Care and recently earned her board certification in feline medicine. Today, there are fewer than one hundred veterinarians board-certified in feline practice in the world. We sat down with Dr. McSky to learn more about her remarkable achievement in veterinary medicine, why she finds cats so fascinating and how you can create the ultimate feline-friendly hospital experience.
-
Case Rounds: Cool Cases from Vetco Total Care
A recent case at Vetco Total Care general practice hospital involved a spayed, 1-year-old Yorkshire Terrier presenting with lameness in the left hind leg. The team was able to offer advanced surgical intervention and a customized physiotherapy program to ensure the patient's prompt and functional recovery.
-
Vetco Total Care Hospitals
We have a highly supportive work environment with outstanding flexibility, work-life balance and growth opportunities for veterinary professionals.
-
Relief Veterinarian Opportunities
Explore the various veterinary services and career opportunities available through Vetco, including Vetco Total Care Hospitals, Vetco Vaccination Clinics, and more.
-
PACKS DVM Externship
Vetco Total Care's PACKS Externship program provides veterinary students with hands-on experience, mentorship and professional development in a general practice hospital setting.
-
PACKS DVM Early Career Mentorships
PACKS is Vetco Total Care's comprehensive training and mentorship program that empowers early-career veterinarians. Learn more about the program and how it can support your career development.
-
PACKS Vet Tech Externships
We’re committed to supporting the growth and development of future veterinary technicians and we’re excited to help you put your education into practice in a real-world setting.
-
Veterinary Medicine Scholarships
Your veterinary career grows here with Petco’s full-tuition scholarship opportunities.
-
Petco Medical Leadership
With decades of experience, Dr. Shelly Ferris and Dr. Angela Silva are driving Petco’s mission forward - supporting veterinary teams, advancing high-quality care, and creating healthier, happier hospital communities.
-
Store Careers Overview
Petco Pet Care Centers are where passion for pets meets everyday impact. As part of our store team, you’ll connect with pet parents, share trusted expertise, and provide the care, products, and support that help pets live healthier, happier lives.
-
-
-
-
-
-
-
-
Cutting-Edge Ultrasound Technology
Petco and Butterfly collaborate to bring innovative ultrasound technology to Vetco Total Care hospitals, elevating the standard of pet care.
-
Ten Smart Interview Questions You Should Be Asking
Successful matches between veterinarians and practices don't happen by accident. Asking the right questions during an interview can help you find the perfect role.
Jobs for You
-
Groomer
- 3046 N Halsted, Chicago, IL 60657 United States
- Retail (Stores)
- R326869
- Full time
- Not Remote
-
Grooming Salon Manager
- 270 E. LANCASTER AVE, Ardmore, PA 19096 United States
- Retail (Stores)
- R326866
- Full time
- Not Remote
-
Veterinary Assistant
- 11398 Bandera Rd #403, San Antonio, TX 78250 United States
- Vet Services
- R326864
- Full time
- Not Remote
You have not viewed any jobs yet.
You have not saved any jobs yet.
Join our Talent Community
Get the latest on career news, opportunities, and events that match your background.
Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
-
Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
-
People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
-
Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.
Returning Applicants
If your are a returning candidate with an existing account, please click below.
Current Petco Partners
Current Partners can explore internal opportunities by logging into Workday.