Small white gecko resting in a Petco partner’s hands.

A Veterinary Career That’s More Than Just a Job

Jeremiah Welle, Midwest AOM - Remote

In the veterinary field, operations is about far more than managing schedules and spreadsheets. It is about creating an environment where care teams can thrive, and where pet parents feel supported when they need it most. When a career is driven by that kind of purpose, it ceases to be just a job.

For Jeremiah Welle, an Area Operations Manager for Vecto Total Care, this purpose is what makes coming to work rewarding every day.

We recently caught up with Jeremiah to hear how he approaches his role, and how Vetco Total Care has given him the opportunity to build a career he's proud of.

Petco partner smiling with a black-and-white dog inside a pet care store.

The Power of Shared Support

In veterinary medicine, you're only as strong as the team around you. For Jeremiah, the true magic of VTC is how naturally collaboration flows across his hospitals, whether they're working toward shared goals or supporting each other through tough cases.

"Each day brings a new challenge, and it's inspiring to see this team come together," Jeremiah shares. "We recently had a situation where a pet required immediate, complex care that required multiple resources from across our area. It was incredible to see how quickly our doctors and operations teams came together to find a solution for this pet."

For Jeremiah, this level of cross-clinic teamwork is what sets Vetco Total Care apart.

"Watching our Hospital Medical Leaders and Operations Managers step up to support each other, coordinating logistics and sharing knowledge without hesitation, was truly inspiring. It’s a perfect example of how our teams will always collaborate to overcome obstacles and put the pet first."

Meeting Pet Parents Where They Are

Jeremiah’s philosophy centers on empathy, being present and accessible to his teams and pet parents, and finding ways to assist families during challenging, emotional decisions.

"By meeting pet parents where they are, emotionally or financially, and helping them make the decision about their pet's care and wellbeing, I can significantly improve the lives of pet parents. Whether it's removing financial barriers or offering support, my presence and authenticity with clients allow me to make a genuine impact. It’s rewarding to know that I can be a reliable resource in their journey, fostering a deeper connection with both pets and their families."

A Career Pathway Fueled by Mentorship

Professional growth thrives on curiosity and mentorship. At Vetco Total Care, operations leaders are encouraged to immerse themselves in the clinical environment, learning directly from medical experts to develop a well-rounded perspective of a thriving veterinary hospital.

"Over the past three years with Vetco Total Care, my journey in the veterinary world has been incredibly enriching," Jeremiah says. "With the guidance of exceptional mentors, including medical directors, hospital managers, and veterinary technicians, I've gained invaluable insights and experience."

This hands-on immersion has been key to his professional journey.

"Immersing myself in day-to-day hospital operations has not only broadened my perspective but also allowed me to flourish in my role, effectively supporting both the team and our clients. This growth has been a significant stepping stone in advancing my career, and I'm grateful for the opportunities that have come my way."

Vetco Total Care and talent acquisition partners smiling together at a veterinary conference booth.

Room to Bring Your Authentic Self

The true heart of any workplace is its culture. Jeremiah believes that a supportive, open-door environment is what truly allows people to bring their best ideas and best selves to work.

"I would say that the culture at Petco and Vetco Total Care has allowed me to be my authentic self at work. They foster the fun and encourage individuality, making it an incredible place to work."

Are you ready for a career that’s more than just a job?

If you are looking for a collaborative community where your individuality is celebrated and your work has a clear purpose, we invite you to explore what’s possible with Vetco Total Care: Explore your future at Vetco Total Care.