how old do I have to be to work at Petco?
You must be 18 years old to work at most Petco locations.
how do I know if I’ll fit in at Petco?
Our culture is friendly, outgoing, and collaborative. We welcome new and improved thinking, and we value people who have a real passion for both pets and pet parents. The values that define us are: teamwork, a customer-first focus, an unwavering commitment to doing what’s right for pets, and a forward-thinking mindset. If this sounds like you, you could make a great Petco Partner.
how can I check the status of my application?
You can keep track of every job application you complete by looking under the “My Jobpage” tab of your profile. Beneath each position, you’ll see a status, which the Petco team updates throughout the selection process.
now that I’ve been hired, how do I access the new hire portal?
Congratulations and welcome to Petco! Your New Hire Portal login will be the same username and password that you used to log into mypetcocareer.com. If you’re a returning visitor with an existing account, please click on the appropriate link located on the right side of the page. Your login info will not change until your tenth day of employment. At that time, your login ID will be your employee ID #, and your password will be the last four digits of your SS#, plus your two-digit birth month and two-digit birth year.
I’m having trouble with my pre-employment assessment through Infor.
For help, please contact technical support at firstname.lastname@example.org or 1-800-608-4528. But please note that they will only be able to offer support on the assessment portion of the application.
I can’t access my profile because I’ve forgotten my user name and/or password.
Don’t worry-it happens to everyone. To get back in, just visit the profile sign in page and click on the links for “Forgot your password?” or “Forgot your user name?” Then simply follow the instructions to retrieve your information.
what happens after I apply for a position?
Our team will be notified that you’re interested in the job, and if your experience and qualifications are a good fit, a Petco representative might contact you to get to know you a bit better. In the meantime, we encourage you to continue reviewing our complete list of job openings and apply to the positions that best fit your experience and qualifications.
can I create a profile without applying for a position?
Yes! When you create a profile, your information is stored in our system. If we find that your experience and qualifications match a job at Petco, we may contact you and invite you to apply. Please be sure to keep your profile up to date so we can best match your preferences to Petco’s open positions.
how can I be notified about future Petco opportunities?
We’re excited that you are interested in working for Petco and want to make it easy for you to learn about new openings. There are two ways you can stay in the loop:
- Sign up for a Saved Search, and you’ll be notified when a position is available that meets your interests.
- Complete your profile (be sure to tell us about your job preferences!) and check the “Job Posting Notification” box at the bottom of the page.
what is a “saved search?”
A Saved Search displays your job search and keyword criteria so you can quickly and easily run the same search in the future. These saved searches will display on your “My Jobpage” for future reference.
To save your search, enter your job search info, and click “Save this Search” on the right side of the Job Search page. Simply name your search and click the “Save” button.
To locate your Saved Searches, click on your “My Jobpage” tab and click on the “My Saved Searches” tab.
what is a job notification?
The Job Posting Notification is an email alert that you’ll receive when a new position is posted that matches your profile. To receive these notifications, you must select the checkbox “Send an email notification whenever a new position matching this profile is posted,” which can be found at the bottom of your profile.
why am I receiving emails about job openings?
When you created your profile, you elected to receive job posting notifications. To turn off these alerts, simply sign in to edit your profile and uncheck the box “Send an email notification whenever a new position matching this profile is posted.”
how do I edit or update my profile, personal information, phone/email or employment preferences?
It’s easy to update your info. Just sign into your profile and click the “My Jobpage” tab. On the right side of the page, click the “Access My Profile” to make edits, click the “Edit” link next to the appropriate section. And don’t forget to save your changes before exiting your profile!
do you offer relocation?
Yes, in some cases. In other cases, we try to use local talent. We recommend applying for positions that you think are the best fit for you and are located in your geographical area.
what sorts of benefits do you offer?
While benefits can vary, most Petco employees enjoy medical, dental and vision plans, flexible spending accounts, paid time off, disability assistance, 401(k) with matching contributions, as well as insurance and cell phone plan discounts.
can I upload a resume?
Store or Distribution Center applicants can upload a resume; however, when completing your profile, you will be able to enter your current/previous job history one position at a time in the “Work Experience” section.
Regional or Corporate applicants can also upload a resume, either by cutting and pasting the resume information into the database, or by uploading a resume in MS Word, RTF, HTML, or PDF format.